Refund Policy

Our item return guidelines ensure a smooth process for all customers. We offer a 14-day return policy to provide you with total peace of mind.

This means you have 14 days after receiving your item to request a return. Please follow these guidelines closely to ensure your request is valid.

To be eligible, your item must be in the same condition that you received it. It must be unworn or unused to qualify for a return and refund.

All tags must be attached, and the item must be in its original packaging. You will also need a valid receipt or proof of purchase for the claim.

We require proof of purchase for every return. We aim to make these steps clear and helpful for every customer shopping at our online store.

To start a return, you can contact us at sales@wedoart-il.com. We respond quickly to all customer service inquiries today.

If we accept your return, we will send you a return shipping label. We also provide clear instructions to help you ship the package back.

These instructions tell you how and where to send your package. Our warehouse staff won't accept items sent back without a request.

Items return guidelines

Following these steps helps us process your request faster. You can always contact us with questions about any specific return or guideline.

Reach out to wedoart@gmail.com for support. Our team is ready to help with your return needs and specific order details right away.

Damages and issues
Please inspect your order upon receipt. Contact us immediately if the item is defective or damaged when it arrives.

If you receive the wrong thing, let us know. We want to evaluate the issue and make it right for you as part of our total satisfaction guarantee.

Standard return rules apply to damaged goods too. We prioritize fixing any shipping errors or quality issues found during the initial inspection.

Exceptions / non-returnable items
Certain items cannot be returned. This includes perishable goods like food, flowers, or Vitamins that expire quickly.

Custom products are also exempt. We cannot accept returns on special orders or personalized items created for your specific needs.

Personal care goods, such as beauty products, are non-returnable. We do not accept hazardous materials or flammable liquids for safety and health reasons.

Gases are also restricted. Please get in touch with us with any questions or concerns about your specific item before you decide to ship it back.

Unfortunately, we cannot accept a return on sale items. Gift cards are also excluded from our standard policy to help us manage our global inventory.

Exchanges
The fastest way to get what you want is to return the item you have. This helps you get the correct size or color faster than waiting.

Once we accept the return, make a separate purchase for the new item. This ensures you get your new product fast without any extra delays.

Our guidelines recommend this two-step process. It keeps our inventory accurate and your shopping experience smooth throughout the entire year.

Refunds
We will notify you once we receive and inspect your return. We will then confirm the approval status of your refund request.

If approved, we will automatically issue your refund. This will be returned to the original payment method used during checkout on our site.

Processing takes time for all companies. Your bank or credit card company may take a few days to post the balance to your personal account.

Please note that a tax refund might be subject to local regulations. We process these according to the law and specific regional tax requirements.

We apply a tax refund only where applicable. Our team ensures that every tax refund is calculated fairly based on your original invoice total.

Check your statement to see the final post. For more details, refer to the clear guidelines on this policy page.

We strive for transparency. Our rules protect your purchase and our small business from fraud and common errors.

Thank you for choosing us. We appreciate your adherence to these return rules and standard guidelines while you shop for unique art and decor.

If you need further help with our policy, we are here. Contact our support team today for a tax refund update or your order status.

We understand that sometimes an item doesn't work out. Our goal is to make return guidelines simple and fast for every buyer.

Please keep all documentation safe until your tax refund is fully processed. Having your order number ready will help us assist you very quickly.

Our dedicated support staff is available during business hours. We carefully review each return to ensure fairness and quality.

We value your business and hope you love your products. Contact our team if you have questions about our official Items return guidelines.

Always check your shipping address before finalizing orders. Please follow these item return guidelines to ensure your items arrive safely.

If you have more questions regarding any tax refund, email us. These item return guidelines are here to help you shop with total confidence.

This store is owned by Ron Ardity, P.O. Box 1668, Gan-Yavne, ISRAEL.