Refund Policy

Our Items return guidelines ensure a smooth process for all customers. We offer a 14-day return policy to provide you with total peace of mind.

This means you have 14 days after receiving your item to request a return. Please follow these guidelines closely to ensure your request is valid.

To be eligible, your item must be in the same condition that you received it. It must be unworn or unused to qualify for a return and refund.

All tags must be attached and the item must be in its original packaging. You will also need a valid receipt or proof of purchase for the claim.

Proof of purchase is required for every return. We aim to make these clear and helpful steps for every customer shopping at our online store.

To start a return, you can contact us at sales@wedoart-il.com. We respond quickly to all customer service inquiries today.

If your return is accepted, we will send you a return shipping label. We also provide clear instructions to help you ship the package back to us.

These instructions tell you how and where to send your package. Items sent back without a request won't be accepted by our warehouse staff.

Items return guidelines

Following these steps helps us process your request faster. You can always contact us for questions regarding any specific return or guidelines.

Reach out to wedoart@gmail.com for support. Our team is ready to help with your return needs and specific order details right away.

Damages and issues
Please inspect your order upon reception. Contact us immediately if the item is defective or damaged upon arrival at your destination.

If you receive the wrong thing, let us know. We want to evaluate the issue and make it right for you as part of our total satisfaction guarantee.

Standard return rules apply to damaged goods too. We prioritize fixing any shipping errors or quality issues found during the initial inspection.

Exceptions / non-returnable items
Certain items cannot be back for a return. This includes perishable goods like food, flowers, or Vitamins that expire quickly.

Custom products are also exempt from this. We cannot accept any return on special orders or personalized items created just for your specific needs.

Personal care goods, such as beauty products, are non-returnable. We do not accept hazardous materials or flammable liquids for safety and health reasons.

Gases are also restricted. Please get in touch if you have questions or concerns about your specific item before you decide to ship it back to us.

Unfortunately, we cannot accept a return on sale items. Gift cards are also excluded from our standard policy for managing our global inventory.

Exchanges
The fastest way to get what you want is to return the item you have. This ensures you can get the correct size or color much faster than waiting.

Once the return is accepted, make a separate purchase for the new item. This ensures you get your new product fast without any extra delays.

Our guidelines recommend this two-step process. It keeps our inventory accurate and your shopping experience smooth throughout the entire year.

Refunds
We will notify you once we have received and inspected your return. We will then confirm the approval status of your refund request to you.

If approved, you will be automatically refunded. This goes back to your original payment method used during the initial checkout on our site.

Processing takes time for all companies. Your bank or credit card company may take a few days to post the balance to your personal account.

Please note that a tax refund might be subject to local regulations. We process these according to the law and specific regional tax requirements.

A tax refund is only applied where applicable. Our team ensures that every tax refund is calculated fairly based on your original invoice total.

Check your statement to see the final post. For more details, refer back to the clear guidelines provided on this policy page for our customers.

We strive for transparency. Our rules are designed to protect your purchase and our small business operations from fraud and common errors.

Thank you for choosing us. We appreciate your adherence to these return rules and standard guidelines while you shop for unique art and decor.

If you need further help with our policy, we are here. Contact our support team today so we can provide a tax refund update or order status.

We understand that sometimes an item doesn't work out. Our goal is to make the Items return guidelines simple and fast for every single buyer.

Please keep all documentation safe until your tax refund is fully processed. Having your order number ready will help us assist you very quickly.

Our dedicated support staff is available during business hours. We check each Items return guidelines case to ensure fairness and high quality.

We value your business and hope you love your products. Contact our team if you have questions about our official Items return guidelines.

Always check your shipping address before finalizing orders. Please follow these Items return guidelines to ensure your items arrive safely.

If you have more questions regarding any tax refund, email us. These Items return guidelines are here to help you shop with total confidence.